Privacy Policy
At CleaningLab, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, utilize our services, or interact with us. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Introduction
This Privacy Policy applies to all information collected through our website (cleaninglab.com), and any related services, sales, marketing, or events (we refer to them collectively in this Privacy Policy as the "Services"). We take your privacy seriously and are dedicated to being transparent about our practices.
Information We Collect
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the Services, or otherwise when you contact us.
- Personal Data: Name, email address, phone number, mailing address, billing address, and other similar contact data.
- Financial Data: Information related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Services.
- Usage Data: How you interact with our website, pages visited, time spent, and other diagnostic data.
How We Use Your Information
We use personal information collected via our Services for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.
To Facilitate Account Creation and Log-in Process
We may use your information to enable you to create and log in to your account, manage your preferences, and maintain your service history with us.
To Deliver Services to the User
We may use your information to provide you with the requested service, process your payments, and manage your bookings for residential or commercial cleaning services.
To Respond to User Inquiries/Offer Support to Users
We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services. This includes providing customer support, troubleshooting, and addressing feedback.
To Send You Marketing and Promotional Communications
We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt-out of our marketing emails at any time.
To Deliver Targeted Advertising to You
We may use your information to develop and display content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness.
To Request Feedback
We may use your information to request feedback and to contact you about your use of our Services. This helps us improve our service quality and customer satisfaction.
To Protect Our Services
We may use your information as part of our efforts to keep our Services safe and secure (for example, for fraud monitoring and prevention).
To Enforce Our Terms, Conditions and Policies
We may use your information to enforce our terms, conditions, and policies for business purposes, to comply with legal and regulatory requirements, or in connection with our contract.
To Respond to Legal Requests and Prevent Harm
If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
Data Sharing and Disclosure
We only share and disclose your information in the following situations:
- With Your Consent: We may disclose your personal information for any purpose with your consent.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
- Business Partners: We may share your information with our business partners to offer you certain products, services or promotions.
- Other Users: When you share personal information (for example, by posting comments, contributions or other content to the Services) or otherwise interact with public areas of the Services, such personal information may be viewed by all users and may be publicly distributed outside the Services in perpetuity.
Your Privacy Rights
In some regions (like the European Economic Area), you have certain rights under applicable data protection laws. These may include the right to:
- Request access and obtain a copy of your personal information.
- Request rectification or erasure of your personal information.
- Object to the processing of your personal information.
- Request restriction of the processing of your personal information.
- Data portability.
- Withdraw your consent at any time.
If you would like to exercise any of these rights, please contact us using the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws.
Cookies and Tracking Technologies
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this Privacy Policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.
Contact Us
If you have questions or comments about this policy, you may email us at: [email protected]
You can also reach us by phone: +1 (234) 567-890
Or by mail at:
123 Cleaning Lane, Suite 100Sparkle City, SC 12345
USA